Ken Best, Executive Vice President, Sales and MarketingIts robust aftermarket solutions are focused on addressing the hydraulic system challenges for mobile equipment, catering to industries like oil and gas, construction, utility, mining, agriculture, and marine. The clients from these broad market sectors choose Hydraulex over other companies owing to their superior service delivery speed. Whether it is a remanufactured unit, aftermarket replacement, or a new OEM component, Hydraulex functions according to its motto—'the right replacement, right now.’ Especially today, amid the pandemic, Hydraulex is ever-ready to help its clients restore mobile equipment as quickly and effectively as possible.
Offering Greater Options at Better Value
Until now, most clients have extensively depended on OEMs for their aftermarket needs. “But from a market standpoint, OEMs are usually geared toward selling products rather than providing aftermarket services for their products,” mentions Brian Tinney, president and CEO at Hydraulex. Even if many OEMs have recently started focusing on the service aspect, they are not specifically positioned toward repair or component replacement. When clients go to OEMs to order new replacement hydraulic components, the lead times alone for producing and delivering the parts can take weeks, if not months.
This is where Hydraulex comes in, giving clients quick and cost-effective options for aftermarket replacement and equipment repair services. The company provides a quote in a matter of hours and delivers the client’s required solution in less than a day. Hydraulex’s aftermarket brand— Genuine Metaris—covers the vast majority of industrial and mobile hydraulics applications. All of its offerings are 100 percent tested and meet the original equipment specifications to the last detail. Indeed, Hydraulex stands out in the hydraulics aftermarket because of its ability to provide a range of customized aftermarket solutions and services in a concise package.
When it comes to remanufactured hydraulic components, clients often tend to choose Hydraulex Reman over others. This remanufacturing service offered by the company is uniquely positioned for facilitating substantial cost savings and reduce downtimes. The ‘plug and play’ components come ready to install so that the clients can bring their equipment back to life in no time and resume the work process. “Hydraulex’s remanufactured products are not only top of the line, but they also come with an industry-leading warranty,” mentions Tinney.
Hydraulex stands out in the hydraulics aftermarket because of its ability to provide a range of customized aftermarket solutions and services in a concise package
Further augmenting its market-leading aftermarket offerings is Hydraulex’s range of robust gear products. “Our remanufactured or brand-new gear pumps are the most popular among our clients in the hydraulic market,” says Ken Best, the executive vice president of sales and marketing at Hydraulex. Indisputably, the gear tech solutions showcased by the company include 100 percent OEM specification products, including specialty gear pumps with 2/4 bolt mounting flange and bi-rotational construction, enabling customers to install them as either a pump or a motor. The gear pumps, like its other remanufactured products, are quality engineered to deliver OEM-equivalent performance. The products are put through several levels of quality control before the unit even makes to test stand. All the parts and their internal components are inspected manually during assembly so that they operate without a hitch during work conditions.
Hydraulex’s services go beyond just providing remanufactured products. The company also offers leading-edge maintenance services for its clients. Elaborating on this point, Best presents an instance when Hydraulex worked with a mining company. The client was looking for a robust maintenance partner for their fleet of machines, and Hydraulex fit the bill. It turned out to be the best decision for the mining company, as Hydraulex was able to service the cylinders, main control valves, and the pumps in the excavators and return the components to perfect working conditions before the deadline. Even today, during the pandemic, Hydraulex is helping the client in repairing the older components and shipping them back whenever needed, without interfering with their runtime.
This success story is but one of the few instances where Hydraulex has helped its clients overcome their aftermarket challenges. The company is continually developing new products through its leading-edge reverse engineering capabilities and broadening the options for its clients. As a global organization, Hydraulex’s footprint is expanding across Eastern Europe, South Africa, Australia, New Zealand, Mexico, Chile, and other parts of South America. With three manufacturing sites in the U.S. and multiple sales offices worldwide, the company is continuously enhancing its already superior reach to the customers through intricate distribution capabilities. “In the coming years, we will make it easier and faster for our clients to avail aftermarket services while optimizing their investment and runtimes,” concludes Tinney.
