Rick Donegan, General ManagerAs a high-end engineered solution provider, Riverhawk thrives on engaging with customers on complex problems. Where most see intractable obstacles, it sees opportunities for growth and innovation.
Whether hydraulic tensioning, rotating equipment, or Shaft end installation equipment, Riverhawk does not just meet the standards; it redefines them. It is the relentless pursuit of excellence that sets Riverhawk apart.
“We strive to be a problem solver for our customers and work to continually provide the highest level of products and services,” says Rick Donegan, general manager of Riverhawk.
Riverhawk’s journey began by developing custom bolt tensioning solutions for turbomachinery. Since then, it expanded into a wide array of industrial applications. Its agility, flexibility, and creativity stem from being a locally owned company with the desire and drive that allows it to respond quickly to customer needs.
Comprising fewer than 100 employees, the team can rapidly adapt to client demands, providing innovative products or repairing existing equipment. When turbomachinery is down, or there is an issue with an OEM part, Riverhawk has a solution. This illustrates a steadfast commitment to customer satisfaction.
Riverhawks’ product range is divided into two primary categories—rotating and tensioning equipment, which it designs, manufactures, and builds.
On the tensioning equipment side, it focuses on large fasteners of various types, earning the label of industry experts since the mid-90s. It supplies all of the bolting, hydraulic equipment and training needed for installation. Their patented hydraulic interlock tensioner demonstrates an investment in producing quality products and ensuring their effective and safe usage. Services extend to repairs and refurbishments of their tensioners, with a field fleet exceeding 10,000 units.
It can act promptly through established relationships or fresh inquiries in dire situations. Whether repairing broken parts or designing and manufacturing components to exact standards and tolerances, the engineering team is ready to act. It works closely with customers, ensuring all needs and requirements are meticulously satisfied.
We strive to be a problem solver for our customers and work to continually provide only the highest level of products and services that we can offer
What makes Riverhawk exceptional is its customer service and industry expertise. Customers and customers of their competitors alike come to Riverhawk experts for advice on their rotating equipment issues. Riverhawk engineers are always willing to help.
Embracing challenges and focusing on innovation, Riverhawk carves a unique space for itself. It is an engineered solution provider and a partner in progress across several industries. Pursuing perfection, attention to detail, and an unyielding devotion to customer satisfaction are synonymous with quality, integrity, and innovation.
Riverhawk’s impressive track record, adaptability, and dedication to customer satisfaction are the driving forces behind its success. It continues to redefine the industry’s standards, embodying its mantra of ‘solving the unsolvable.’ Its journey is a story of business success and a testament to what can be achieved with a keen focus on excellence, creativity, and customer-centricity.
